Frequently Asked Questions

We specialize in high-purity industrial and medical gases including:

• Medical Oxygen (O₂) - For healthcare facilities
• Industrial Oxygen - For manufacturing and welding
• Nitrogen (N₂) - For food preservation and industrial processes
• Liquid Nitrogen - For cryogenic applications
• Specialty gas mixtures for specific industrial needs

We maintain strict quality control standards:

• Medical Oxygen: ≥99.5% purity (meets WHO standards)
• Industrial Gases: ≥98% purity
• Specialty Gases: Custom purity levels as required

All our gases undergo regular quality testing to ensure consistency and reliability.

Yes, we offer comprehensive gas solutions including:

• Gas cylinders in various sizes (10L to 50L)
• Cryogenic storage tanks
• Gas regulators and flow meters
• Safety equipment and accessories
• Installation and maintenance services

We can recommend the right equipment based on your specific requirements.

You can place orders through multiple convenient channels:

• Phone: Call +234 703 202 3255 during business hours
• Email: Send requests to sales@pro-oxylgas.com
• Emergency Orders: Call our 24/7 emergency hotline

Our sales team will guide you through the process and provide pricing information.

We serve Southern Nigeria with reliable delivery services:

• Primary Service Areas: Port Harcourt, Aba, Owerri, Uyo
• Standard Delivery: Within 24-48 hours for regular orders
• Emergency Delivery: Within 4-6 hours for urgent medical needs
• Extended Areas: Contact us for delivery to other locations

We offer flexible payment methods for your convenience:

• Bank transfers and online payments
• Corporate credit accounts (for regular clients)
• Cash on delivery (for smaller orders)
• Invoice-based billing for corporate clients

Contact our accounts department for detailed payment terms.

Pro-Oxyl Gas maintains comprehensive safety and quality certifications:

• ISO 9001:2015 Quality Management System
• NAFDAC approval for medical gases
• SONCAP certification for industrial gases
• Regular safety audits and compliance checks
• Staff trained in OSHA safety standards

We implement rigorous quality control measures:

• Regular gas purity testing using advanced analyzers
• Strict cylinder inspection and maintenance protocols
• Traceability system for all gas batches
• Regular equipment calibration and maintenance
• Continuous staff training on safety procedures

We offer comprehensive safety training programs:

• Safe handling and storage of gas cylinders
• Emergency response procedures
• Proper use of gas equipment and regulators
• Leak detection and control measures
• Regular safety refresher courses

Contact our technical team to schedule training sessions for your staff.

Yes, we provide round-the-clock emergency services:

• 24/7 emergency hotline: +234 703 202 3255
• Emergency medical oxygen delivery
• Technical support for gas-related emergencies
• Rapid response teams for critical situations
• Hospital and healthcare facility support

Our emergency team is always ready to respond to urgent needs.

We prioritize the following as emergencies:

• Critical medical oxygen shortages in hospitals
• Life-threatening situations requiring immediate gas supply
• Industrial accidents involving gases
• Equipment failures affecting critical operations
• Natural disasters impacting gas supply

When in doubt, call our emergency line - we're here to help.

Our emergency response is designed for speed and efficiency:

• Response Time: Immediate phone response
• Dispatch Time: Within 30 minutes of call
• Delivery Time: 2-4 hours in major cities
• Technical Support: On-site within 4 hours

We maintain dedicated emergency vehicles and teams for rapid response.